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Single
Line Telephone Instructions
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| PLACE
AN OUTSIDE CALL |
| Local |
- Dial 9 (Trunk
Access)
- Dial desired
telephone number
|
| Long
Distance |
- Dial the long
distance number, always beginning with 9 to reach
an outside line (example: 9+1+(555) 555-5555)
- You will hear a
stutter tone
- Enter your 6 digit
Personal Identification Code (PIN)
- Your long distance
call will be connected
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| TRANSFER
A CALL |
|
- With call in
progress:
- Press Flash button
or switch hook
- Dial station number
(you may wait to speak to the party you are
transferring the call to)
- Hang up once call is
connected
|
| CALLER
PICKUP GROUP |
|
- This is used to
answer any ringing phone in your group
- Lift handset or
press Speaker button
- Dial *7
- Connection to call
party is established
|
| LAST
NUMBER REDIAL |
|
- Lift handset or press Speaker button
- Press **
- Last number called from your phone is automatically redialed
|
| CALL
FORWARD – ALL CALLS |
|
- Lift handset or
press Speaker button
- Press # 2
- Dial extension to
receive forwarded calls
|
|
TO CANCEL CALL
FORWARD – ALL CALLS
|
|
- Lift handset or
press Speaker button
- Dial * 2
- CALL FORWARD – NO
ANSWER **
- Lift handset or press Speaker button
- Dial #4
- Dial extension to
receive forwarded calls
|
| CANCEL
CALL FORWARD – NO ANSWER |
|
- Lift handset or press Speaker button
- Dial *4
|
|
CALL FORWARD –
BUSY **
|
|
- Lift handset or press Speaker button
- Dial #8
- Dial extension to
receive forwarded calls
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CANCEL CALL FORWARD
– BUSY
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|
- Lift handset or press Speaker button
- Dial *8
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** There are some cases when you will want to have #4 and #8 on your line at
all times, such as having calls forwarded to a
secretary when you are either on your phone or away
from your desk for short periods of time. |
|
CONFERENCE CALL
|
|
- With the first call
in progress press Flash
- Dial desired number
(extension number, local call or long distance
call – remembering to dial 9 to access an
outside line)
- After the call is
answered, press Flash again
- Three-way conference
is established
|
| FEATURE
ACCESS CODES FOR SINGLE LINE PHONES |
| CODE |
FEATURE |
| #
2 |
Call
Forward – All Calls |
| *
2 |
Cancel
Call Forward – All Calls |
| #
4 |
Call
Forward – No Answer |
| *
4 |
Cancel
Call Forward – No Answer |
| *
6 |
Trunk
Queuing (this is used when you reach a busy
phone and wish to be notified when the phone is
free) |
| #
6 |
Cancel
Trunk Queuing |
| *
7 |
Answer
call on a phone in your Caller Pickup Group |
| #
8 |
Call
Forward – Busy |
| *
8 |
Cancel
Call Forward – Busy |
| ** |
Last
Number Redial |
| **
+ Extension number |
Directed
Call Pickup (answer a phone not in your Caller Pickup
Group) |
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